Privacy Policy

Effective Date: October 3, 2025

At Tactics Matter, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting or interacting with our website and services.

1. Information We Collect

We may collect the following types of information when you visit our site or engage with our services:

• Personal Information: such as your name, email address, phone number, and billing information when you sign up for classes, request information, or subscribe to our newsletter.

• Non-Personal Information: such as browser type, device, IP address, and general website usage data, collected automatically to help us improve the website experience.

2. How We Use Your Information

We use your information to:

• Provide and manage our training services.

• Communicate with you about classes, schedules, or updates.

• Send newsletters or promotional materials (if you’ve subscribed).

• Improve our website and customer experience.

• Comply with legal requirements.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share your information only in the following situations:

With trusted third-party service providers (such as payment processors or email services) who help us run our business.

If required by law or to protect the rights, safety, and property of Tactics Matter and our clients.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve site performance and functionality.

• Analyze traffic and user behavior.

• Personalize your browsing experience.

• You can adjust your browser settings to refuse cookies, but some site features may not work properly without them.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

7. Your Privacy Rights

You may request to:

• Access, update, or correct your personal information.

• Opt out of newsletters or marketing emails at any time by clicking "unsubscribe" or contacting us directly.

• Request deletion of your personal data, subject to legal or contractual obligations.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date. Please check back regularly to stay informed.